by Tahir Almas | Aug 1, 2026 | Uncategorized
The FCC has proposed requiring originating voice providers to collect and verify a customer’s name, physical address, government issued ID number and alternate contact numbers before turning up service, then hold those records for four years after the customer...
by Tahir Almas | Jul 24, 2026 | Uncategorized
The hybrid work argument is over, and the data called the winner. Workplace surveys through mid-2026 keep landing on the same picture: roughly half of remote-capable employees now work hybrid, splitting each week between home and office, and the loudest...
by Tahir Almas | Jul 15, 2026 | Uncategorized
A market report published on July 13, 2026 by Custom Market Insights puts global UCaaS spending at roughly $113.9 billion this year, up from $94.6 billion in 2025, with a projected climb to $605.5 billion by 2035. That’s a 20.4% compound annual growth rate held...
by Tahir Almas | Jul 7, 2026 | Uncategorized
The fastest way to secure a multi-tenant PBX in 2026 is to treat it as five layers, not one setting: lock SIP down at the network edge, encrypt signaling with TLS and media with SRTP, isolate every tenant’s data, cap spend to stop toll fraud, and watch the logs....
by Tahir Almas | Jul 4, 2026 | Uncategorized
You don’t need a desk phone or a desktop app to make a call on ICTPBX. Open a browser tab, log in, and you get a full softphone: dial pad, hold, transfer, mute, DTMF, and pop-ups for incoming calls. It runs on WebRTC, so the browser is the phone. For hosted PBX...
by Tahir Almas | Jul 2, 2026 | Uncategorized
Imagine skipping the portal entirely and just telling your phone system what to do. That’s the ICTPBX AI voice agent. You dial *99 from your extension, say what you want in ordinary words, and it does the work by calling the same ICTCore API the web dashboard...
by Tahir Almas | Jul 2, 2026 | Uncategorized
You don’t need a separate texting app to reach customers by SMS. If your phone system is ICTPBX, the messaging lives right inside it. Enterprise Edition gives you a threaded inbox for back-and-forth texting and a campaign tool for reaching a whole list, both...
by Tahir Almas | Jul 2, 2026 | Uncategorized
Two things landed in ICTPBX Enterprise Edition this week, and both change how you work day to day. You can now text customers straight from a threaded inbox, and you can pick up a phone, dial *99, and manage the PBX just by talking to it. No new app to learn, and...
by Tahir Almas | Jun 27, 2026 | Uncategorized
Quick answer: In late June 2026 a PBX vendor pushed an emergency release forcing a web-server upgrade to patch critical flaws in the panel layer, part of a wider wave of web-server vulnerabilities this year. The lesson for hosted PBX is sharp: the admin web panel is a...
by Tahir Almas | Jun 25, 2026 | Uncategorized
Quick answer: The hosted PBX market keeps growing fast in 2026, with analysts putting it near 17 billion dollars and climbing at a double-digit annual rate. That growth comes with a warning: toll fraud is rising too, with regulators logging a sharp jump in cases and...
