Table of Contents
ICTPBX User Guide #
ICTPBX is a hosted PBX and fax management platform built on FusionPBX / FreeSWITCH. It comes in two editions:
| Enterprise Edition (EE) | Community Edition (CE) | |
|---|---|---|
| Multi-tenant | ✅ | ❌ (single tenant) |
| Billing & quotas | ✅ | ❌ |
| Branding | ✅ | ❌ |
| PBX features | ✅ Full | ✅ Full |
| Fax features | ✅ Full | ✅ Full |
EE only callouts mark features exclusive to Enterprise Edition.
Guide Contents #
| Section | Who it’s for |
|---|---|
| 1 — Overview | Everyone |
| 2 — Quick Start: Enterprise | New EE admins |
| 2 — Quick Start: Community | New CE admins |
| 3 — Administration Guide | System administrators |
| 4 — Tenant Admin Guide | Tenant administrators (EE) |
| 5 — PBX Features | All users with PBX permissions |
| 6 — Fax Features | All users with fax permissions |
| 7 — Reference | All roles |
| 8 — Troubleshooting | Admins & support |