Super AdminTenant AdminEnd User
Feature codes are star codes you dial from an extension to use a feature by phone, such as checking voicemail. The Feature Codes page in the portal is a read-only list of the codes defined for your domain.
Common Feature Codes
| Code | What It Does |
|---|---|
*99 + mailbox number |
Check voicemail, e.g. *991001 |
*99 |
AI Voice Agent (when it’s installed) |
A code that’s listed in the portal isn’t guaranteed to be active. The two codes in the table above are the ones that work. For Do Not Disturb and call forwarding, use PBX › My Extension instead.
Using Feature Codes
Dial the feature code from any registered SIP extension or desk phone. You’ll hear a confirmation tone or announcement when the action completes. Voicemail (*99 plus your mailbox number) walks you through further prompts.
Tell your end users how to check voicemail by phone. It saves support calls.
Related Features
- Voicemail – set up the boxes you check with *99 and the mailbox number
- Call Flows – each flow has a Feature Code field, but toggling by phone doesn’t work yet; change the status in the portal
- My Account – set DND and call forwarding in My Extension