Billing & Usage

The Billing & Usage page shows your current usage against the limits set by your system administrator.

billing usage

Usage Summary

Metric Description
Daily Usage Minutes used today vs. daily limit
Monthly Usage Minutes used this month vs. monthly limit
Assigned to Users Total limits already allocated to your sub-users
Remaining Available minutes you can still allocate

Understanding Limits

Limits cascade from the system admin down:

System Admin sets Tenant limits
    └── Tenant Admin allocates to Users
            └── Users consume from their allocation

When a user reaches their limit, outbound calls are blocked until the next day (daily) or next billing cycle (monthly).

:::info Unlimited
A limit of 0 or -1 means Unlimited — no cap enforced.
:::

PBX Quota

The quota section shows how many PBX objects (extensions, ring groups, etc.) you have used vs. your plan allowance.

Object Used Limit
Extensions 5 20
Ring Groups 2 10
IVR Menus 1 5