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Fraud and Credit Controls for ICTPBX

ICTPBX Feature

Fraud & Credit Controls

Fraud and credit controls cap your exposure before a problem grows. ICTPBX limits how many calls a tenant can run at once, which blunts toll fraud, and it warns you when a prepaid balance runs low. You set the limits per tenant, so each customer stays inside safe bounds.
ICTPBX per-tenant fraud and credit limit fields
Set concurrent-call caps and credit alerts per tenant to limit exposure.

For a multi-tenant PBX software platform, one compromised account should never put the whole system at risk. Per-tenant caps and credit alerts keep a single spike contained and give you time to react.

What you get

Concurrent call caps

Set a ceiling on simultaneous calls per tenant. If credentials leak, an attacker cannot flood your trunks with traffic.

Low-credit alerts

Get a warning before a tenant balance hits zero, so service does not stop without notice.

Per-tenant limits

Each tenant carries its own caps and quotas, which keeps one account spike from affecting the rest of the platform.

Clear usage view

The billing and usage screens show quota and credit at a glance, so you spot trouble early.

Frequently asked questions

How does a call cap stop fraud?

Toll fraud relies on placing many calls fast. A concurrent-call limit caps the damage even if an account is compromised.

When does the low-credit alert fire?

It triggers as the balance approaches the threshold you set, giving you time to top up.

Are limits set per customer?

Yes. You define caps and quotas for each tenant separately.

Where do I see usage?

The Billing and Usage pages show current quota use and credit balance.

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