Super AdminTenant Admin
Call Block lets you define a list of phone numbers and patterns that get rejected before they can ring any extension. Each rule has an Action that decides what happens to a blocked call: Reject (busy), Hang Up or Hold.
Adding a Blocked Number
- Go to PBX › Call Block
- Click Add Block Rule
- Give the rule a name
- Enter the Number / Pattern to block
- Choose the Direction: Inbound, Outbound or Both
- Choose the Action: Reject (busy), Hang Up or Hold
- Optionally add a description so you remember why it was blocked
- Click Save
The Number / Pattern field takes an exact number or a regular expression. For UK callers, you’d use
^\+44 or ^0044.Common Use Cases
- Block known spam or robocall numbers
- Block international prefixes if your business doesn’t take international calls
- Block specific numbers that have been harassing your team